It’s not all about reduced operational costs
We give you someone who trained and up to speed to deliver superior customer experience at lower cost
Welcome to Universal Property Systems
We are true Industry Experts and Thought Leaders in local Real Estate with decades of professional experience behind us. We come together to bridge the gap between providing A+ service and the time restraints of a busy Real Estate office. We know how hard it can be to juggle priorities while trying to grow a Real Estate brand – we’ve been there! That’s where Universal Property Systems comes in, your Global Systems Solutions.
I'll never forget when UPS came into our business and changed our world
Anthony Theodore – McGrath Bankstown
Great business model for a sustained business, giving back to the community
A sensational way we look at business, assisting higher returns and client satisfaction
We get the best out of every employee that has been managed by your company
Todd Brandon – McGrath Rockhampton
This allows us to focus time, resources and attention and care of our business
Been in the industry for 15 years and UPS has been the biggest game changer I’ve seen come into the industry.
Joshua Kersten – McGrath Wollongong
In PM we are down 5 headcount, up in properties under management - critically enabled by your considered operation.
Cathie Crampton – Place Estate Agents
Highly professional but also very versatile in the way UPS has been able to tailor the package.
Steven McDonald – Smart Rentals Townsville
Our vision is to enrich lives and create value through property services.
To achieve this, we provide high-performing outsourced teams to deliver exceptional customer experiences in real estate management at a reduced cost. This allows our clients more time to focus on revenue generating activities to further increase profits. Our global management team are thought leaders in both the real estate and outsourcing industries. Together they combine a bespoke mix of people, processes and technology to deliver a best in class solution to minimise risks and maximise returns for each of our clients.
Why Universal Property Systems is a Winning Move?
Best in Class Systems & Processes
Our real-time performance tracking software monitors every aspect of your outsourced staff solution. Best of all, it integrates seamlessly with the way you like to do business so none of your existing processes change.
Industry Leading Training
Your outsourced team will be expertly trained and supported by our highly experienced global management team. They provide training, coaching and performance management to ensure your customers receive an exceptional experience enhancing your brand’s reputation.
Co-Located, Office Based Workforce
Your remote workforce is co-located in the same office with adequate support from an experienced team leader. Transparency and trust are at the forefront of our focus providing you with professionalism throughout the outsourcing process.
Real Estate Specialists
We create a genuinely new value proposition for real estate agencies. Not only do we help you save money on tedious property management tasks, we also free up valuable time for your revenue generating sales staff to secure more deals.
We Have a Range of Services To Meet Your Needs:
Specialised Co-Managed Positions
Global Staffing is easier than you think…
Watch Josh from McGrath Estate Agents talk about their offshoring experiences. How their Global Team has assists them with everyday systemised tasks that saves them money.