One of the top concerns real estate businesses have with offshoring is data protection. At UPS we make the confidentiality of your data top priority and we are very serious about protecting it.

The set-up of computers and the steps taken below provides a higher level of security than virtually any Real Estate office in Australia.

Login Codes

Login codes to your Property Management and Sales software are set up specific to the person. We don’t use generic logins that can be used by others.

This protects you as most software generally keeps a record of all the transactions and reports that have been produced under that login name.

USB Ports

All USB ports are disabled for data downloading on UPS computers. This means that no one can copy data to a USB stick.

Printers and PDF files

There are no printers connected to the UPS team member computers. This means that it is not possible to print or to create PDF documents without bypassing this protection.

Bank Accounts

Whilst you can give permission to your team member to create ABA files to be uploaded to the bank full authorisation to approve files to be processed at the bank does not sit with your team members authority. This authority will always lie with the person in charge of the trust account who would approve it after reviewing the supporting documentation that is sent to them.

In addition, it is impossible for the UPS offshore team to open Australian bank accounts from the Philippines or any other country. This is an additional fraud protection measure that reduces any potential fraud exposure

Remote access login

If you have remote access set up on your server so that the UPS office can work on the program in question, (eg REST Professional) the login can only occur from the UPS office. The remote access is hard wired to individual computer that cannot be taken offsite.

Cloud based access

Most cloud-based industry software systems track the activity of any user whilst logged in. Any out of hours activity will be easily identified. All UPS staff have this explained to them and are informed that any out of office activity will result in instant dismissal.

Rent roll

The protection of your rent roll is uppermost in the UPS DNA. All the onshore managers have had at least 10 years Real Estate experience and data security as well as asset protection is at the forefront of their mind.

There is an escalation process that if anything untoward is noticed by UPS staff it is escalated evaluated and reported to the Principal of the business.

Business Owners & Other staff

Your information is strictly confidential. UPS business owners and shareholders are not privy to any private or confidential operational information of its clients. This includes any rent roll data.

Contract

The UPS contract specifically protects your data from unauthorised use by UPS.

Privacy Act

UPS follows the guidelines set out under the Commonwealth Privacy Act 1998.

Offshore with us and we can guarantee that your data remains confidential and protected at all costs . If you wish to learn more, please call 1300 855 111 or email info@upsystems.com.au.

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