Client Testimonials

Client's Testimonials

What do our clients say about us?


Stone Manly
Samantha Marci
McGrath Bankstown
Anthony Theodore

"Working with UPS has been really easy and streamlined, I only need to tell our team member to do things once, she is really proactive in her approach in getting stuff done. I'm enjoying the overall compliance that UPS brings to the business. It's a standard that we can monitor and see what's missing and what we need to improve."

David Mills & Sophie Reston

General Manager and Head of Property Management, McGrath

"As Console faces the challenges of COVID-19, one of our partners who has been with us through every step of the way has been Universal Property Systems. They did not miss a beat, they have been available to us 24 hours a day, seven days a week and that ongoing support has been super appreciated."

Fiona Davis

Chief Operation Officer, Console

"What we love about UPS is that you guys do all the training and mentoring of staff and that keeps the staff accountable. We get the best out of each and every employee and they turn out to be very skilled and very efficient."

Todd Brandon

Principal, McGrath

"My grandmother remembers when they invented the TV, I remember when they invented the internet, but I'll never forget when UPS came into our business and changed our world."

Anthony Theodore

Head of Property Management, McGrath

"Our client assistant Daisy is wonderful, we couldn't ask for more in her performance, she is kind, friendly and proactive and her attention to detail is outstanding. We have loved dealing with everyone at Universal Property Systems."

Heidi Last

McGrath Byron Bay

"I have been use with Universal Property Systems for more than a year and have found it has changed my business. Would highly recommend Universal Property Systems to all."

Paul Errichiello

Managing Director, Mint Property Agents

Having used other outsourced services, we made the move to UPS during the Covid pandemic. Why? UPS understand real estate, only serve real estate clients, and worked very closely with us to deliver solutions tailored specifically to our needs.

Staff were already trained in all core real estate platforms, adding value from day one. Our offshore team are an integral part of our business, assisting us to deliver exceptional service to our clients.

Bronwyn Payne

Accounts & Office Administration, OBrien

Whilst working with the UPS team, it has enhanced our team's efficiency with their day to day property management tasks. Allowing our onshore team to focus more on servicing landlords and tenants.

Joyce Boustani

Fiona Davis
McGrath Rockhampton Todd Brandon
KG Hurst Real Estate
Lynn Tamsett​
David Mills