5 Questions to Ask Yourself Before Outsourcing for Real Estate -

5 Questions to Ask Yourself Before Outsourcing for Real Estate

The future of today’s real estate landscape is in going global. Outsourcing administrative tasks offshore is a practice that’s been done for many years now. Operational cost savings is not the only merit to offshoring. Removing repetitive and time-consuming tasks from the hands of your Property Managers and Agents allows them to focus more on building client relationships and generating more income for your business. Before you move offshore, here are 5 questions you must ask yourself.

5 Questions to Ask Yourself Before Outsourcing for Real Estate

1) What do you want to achieve with outsourcing?

What is your goal? It could be one of the following: to save office space; to reduce labor costs; to increase office efficiency, or to streamline operations.

Your offshoring strategy will depend on what you want to achieve. If you want to reduce client follow-ups on repairs and maintenance issues, you can hire an offshore assistant to attend to your tenant’s needs. If you want to reduce the hours your agents spend in the office, you can hire an offshore sales administrator to book OFIs, create brochures, send properties up on the web.

Setting a clear goal allows you to easily determine what roles and tasks you want to outsource.

2) How much are you willing to spend?

Do you have the capital or resources to invest in a global team? How much of your budget are you willing to allocate? All business decisions are risky. Success is guaranteed only when you work hard to make sure that you don’t end up regretting your decisions. If you have a low-risk appetite, you can always start small. Start with one Property Management or Sales offshore position and grow from there. 

3) What tasks do you want your offshore staff to do?

List down the administrative tasks that are currently weighing your staff down. This could be processing lease applications, processing routine inspections, or repairs and maintenance. A lot of Property Management, Sales, and Finance tasks are admin-heavy. Moving these tasks offshore is a smart way of reducing costs and improving onshore efficiency.

4) How do I select the best outsourcing provider?

While it may be tempting to simply opt for the lowest price when you are shopping around for an offshore service provider, we recommend that you dig deeper and find out exactly what it is that you are paying for. Take your time and do your due diligence. Be certain that the service you receive is good value for money.

Real Estate Outsourcing providers like us here at Universal Property Systems, have years of experience perfecting our services in Property Management, Sales & Marketing, and Finance and Data Migration. Our standard workflows and monitoring systems are ready to be embedded or customised to fit your business.

Check out the list below to see why Universal Property Systems is a cut above other outsourcing providers.


List of questions to ask when selecting the best outsourcing provider

5) How will you keep your offshore team accountable/manage them?

  • Regularly check-in on your team & respond to their needs
    Communicate with your team as often as necessary. You can do quick chats on skype, quick follow-ups through email, or set a weekly catch-up on zoom.
  • Utilise our team leaders
    Our team leaders act as the bridge between you and your team members should you need extra help. Make sure that the Team Leaders are familiar with the roles of each member of your team so that they can guide and supervise them on a daily basis. Daily monitoring of productivity is easy with the help of our global team leaders. We are proud to be working with experienced team leaders with years of industry experience behind them. They’ll make sure that deadlines and quality standards are met.
  • Make good use of workflow systems
    Here at Universal Property Systems, we set up a cloud-based workflow system that records the day-to-day, minute-by-minute activities of our global team. You can monitor project progress and task completion as often as you like.

Moving to a combined global workforce is a challenge, but with the right outsourcing service provider, you’ll enjoy lower costs with less hassle and stress. Arm yourself with knowledge before making the decision to offshore. Answer these five questions and you’re all set to embark on your offshoring journey.

Want to learn about offshoring real estate administration?

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