Role of a Virtual Assistant in a Real Estate Business | Australia and New Zealand's Leading Outsourcing Provider

Role of a Virtual Assistant in a Real Estate Business

As real estate businesses expand, it becomes increasingly challenging to stay on top of the daily tasks necessary to keep the business running, and agents are always on the go. So, it’s a bit tricky to have operations and administration run smoothly. Hiring full-time and on-site staff isn’t always the option, either. And that’s where virtual assistants step in.

But first, what is a virtual assistant? And what do they do to help your business?

Virtual assistants are individuals who provide administrative services to clients or companies while working from a remote location.

What does a Virtual Assistant do?

There is no specific set of tasks a Virtual Assistant performs. It varies depending on the client or the industry. Here are some of the tasks our Virtual Assistants can assist our clients:

  1. Office Administration
    Virtual assistants commonly do admin work like listing & selling administration process; booking photos, floorplan & copy; and ordering & creating marketing collaterals.

  2. Social Media Marketing
    While most companies understand the importance of online engagement with potential customers, the demands of social media marketing can sometimes seem endless.

  3. Property Management Admin 
    Being in the property management field requires dedication, timeliness, professionalism and extreme attention to detail. With Virtual Assistants in your team, they can help you with application processing, lease preparation to managing incoming repairs.

  4. Accounting and Bookkeeping 
    Keeping track of finances is an essential part of running a business, and virtual assistants can help keep track of PM trust, sales trust and general accounting.

  5. Lead Generation & Helpdesk 
    Not all tasks fall in admin work, there is a wide variety of responsibilities that virtual assistants can take on like inbound and outbound calls centre, customer complaints & reception and IT.

Having a virtual assistant handle your administrative work will ease your workload significantly, and achieve efficiency while saving up time and costs.

Universal Property Systems Virtual Assistants know over 80 software systems and tools used in the real estate industry. You can train UPS Virtual Assistants for familiarisation and track their day-to-day performances to see better results.

Let’s discuss how UPS Virtual Assistants can be embedded in your business. Let us know your pain points and discuss how we can remove those from your team.

Give us a call or email today. You can schedule an appointment here. We are excited to see you soon!

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