Real estate agents go far and beyond to help their clients buy, sell or rent out homes, offices and other properties. But it is not the only thing that they do. A typical day in the life of a real estate agent looks like this.

They have to juggle their time between client appointments, lead generation, research, career development, and administrative duties. Imagine how much more efficient they could be if we take away the non-income-producing administrative tasks?

The problem with administrative paperwork tasks is that they can be incredibly time-consuming. It would bring higher value to the agency for an agent to spend their time building trusting relationships with clients. Administrative tasks are a burden, and as a consequence, agents often forget to do them, or rush through them, inadvertently putting your agency at risk of not being fully compliant.

Administrative tasks may seem less important compared to other sales-related tasks, but this repetitive work is still very much essential for the smooth flow of your agency’s business transactions.

Universal Property Systems can provide you with industry-trained Sales Administrators who will come to the rescue and relieve your agents of their burden of administration.

Our global team are trained and supervised by experienced Australian Real Estate professionals and can perform the following tasks, plus much more.

Sales Administrator Role Tasks
  • Managing administration procedures for each Contract of Sale
  • Creating marketing appraisal letters
  • Developing Marketing Calendars
  • Preparation of Presentation Documents
  • Keeping compliance documents/records
  • Accurately processing sales files
  • Booking Auction Schedules
  • Ensuring a Contract of Sale has been exchanged/executed correctly
  • Conducting Sales Trust Receipting
  • Responding to questions and requests of the Agent
  • Maintaining databases and monitoring key dates
  • Relationship management
  • Updating weekly reports
  • Updating Open For Inspections
  • Miscellaneous Projects
Sales Admin Software Training

Our sales administrators are also trained in the following software apps, to name a few.

  • CampaignTrack
  • AgentBox
  • Realtair
  • Domain & agent admin

With offshoring, you are not only helping your real estate agents to focus on income-generating tasks, but you are also reducing your operational costs. If you are still hesitant, below is a list of benefits you can enjoy from offshoring Real Estate sales.

Having your best salespeople bogged down by administration is not good for business. Our sales support roles ensure sales staff are in the field for longer with clients rather than working at their desks.

“Your agents should be out listing and selling properties, it’s what they do best and it creates revenue. It does not make sense to have them shuffling papers back at the office as this admin work, while necessary, does not increase profits. Offshoring your administration tasks and collaborating with your agents or agency can be the answer to not only great customer support but the client experience and this platinum service can still be provided at a lower cost than onshore support.   Create an offshore team, create a business empire!”
-Renee Saisanas, Head of Sales & Marketing Services, Universal Property Systems


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