Charm Salas heads up our Tenancy Care Team who provide and end-to-end support service for tenants from the moment they show an interest in the property right up until they choose to vacate. She is in charge of managing support for a range of services including scheduling open house inspections, processing applications, completing reference checks and lease agreements. Charm and her team also follow up on tenants in arrears, complete lease renewals and manage all types of tenant enquiries on behalf of clients.
Charm has three years of experience in real estate. She has progressed quickly from conducting routine rental inspections to now managing the entire tenancy care team to a high standard of service across both phone and email channels.
Charm holds a bachelor’s degree in Legal Management and has previously worked as a paralegal before switching to property management. A self-confessed geek, Charm also enjoys computer games, reading books, writing and cooking.