Data Security and Compliance
At Universal Property Systems, we prioritise the safety and integrity of your personal data.
Our commitment to data security and compliance is designed to protect your privacy and to ensure that we adhere strictly to the highest standards of data management and security
Prevention First,
Security Always
Our Commitment to
Privacy and Security
Privacy Policy
Universal Property Systems is committed to handling personal information responsibly and transparently. This policy outlines how personal information provided to us is collected, used, and managed when you engage with our services.
We aim to ensure that the personal information we directly collect is accurate, handled appropriately, and accessed only for legitimate business purposes.
Compliance with Australian Privacy Principles
Universal Property Systems follows the Australian Privacy Principles (APPs) in how we manage personal information provided to us.
We take reasonable steps to engage with overseas service providers, including those involved in offshore support in the Philippines, in a manner that is consistent with these principles. This includes promoting responsible handling practices and awareness of confidentiality requirements.
Data Collection Practices
You may interact with our website anonymously if you choose. Personal information is collected only where necessary and with your knowledge, such as when you subscribe to our newsletter or engage with services that require contact details.
Information collected directly by Universal Property Systems, such as names and email addresses, is stored using internal systems and third-party platforms selected for their general security and reliability. We do not host or control client systems or client data environments.
Your Rights and Control
Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if required. Requests can be made by contacting our Privacy Officer. We aim to respond within 30 days, subject to any legal restrictions.
Complaints and Enquiries
If you have concerns about how personal information provided to Universal Property Systems is handled, or if you would like further clarification on our privacy practices, please contact:
Privacy Officer
Universal Property Systems
Suite 911/2A Elizabeth Bay Rd, Elizabeth Bay, NSW 2011
Email: info@upsystems.com.au
Information Handling and Safeguards
Secure Working Practices
Universal Property Systems operates from secure, office-based environments with controlled physical access. We maintain internal guidelines designed to promote responsible system use and general awareness of potential risks, such as phishing or scam emails.
These measures are intended to support professional working practices and do not replace or override client-side security controls.
Overseas Data Access
Offshore team members may access client systems remotely as part of their assigned duties using client-provided systems, logins, and permissions. Data remains stored within client-controlled platforms and environments.
Responsibility for system security, access controls, and data protection within those platforms remains with the client.
Cookies and Website Analytics
Cookies
We use cookies to improve website functionality and analyse usage through tools such as Google Analytics. These cookies do not collect personal information. You may disable cookies through your browser settings or use the Google Analytics opt-out tool.
Navigation Data
Aggregated navigation data may be used to understand website usage trends and improve user experience. This information does not identify individual users.
Social Media Interaction
We monitor and manage our social media platforms to encourage respectful and appropriate engagement. Content that is offensive, misleading, or inappropriate may be removed where necessary.
Universal Property Systems is committed to responsible information handling within the scope of our services. While we provide secure office environments and internal guidance, clients retain responsibility for the security of their own systems, platforms, and data.
We encourage open discussion during onboarding to ensure alignment with each client’s internal security policies and expectations.
