Property Management

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Free Consultation

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Property Management Services

What is a UPS Real Estate Virtual Assistant?
A UPS Real Estate Virtual Assistant is your dedicated partner in streamlining property management tasks and optimising operational efficiency. A Real Estate Virtual Assistant is a highly skilled professional equipped with in-depth knowledge of the real estate industry and its nuances. Operating remotely, they seamlessly integrate into your team, offering tailored solutions that cater to your business unique needs.

Our highly skilled Virtual Assistants are adept at tackling a variety of tasks to optimise your business efficiency. Here’s what a UPS Virtual Assistant can do for you:

  • Lease Administrators
  • Tenancy Administrators
  • Efficiently process rental applications
  • Manage arrears within the 1-14 day window
  • Prepare and handle lease agreements
  • Manage the IRE process
  • Schedule and process rent reviews 
  • Schedule and manage routine inspections
  • Facilitate seamless lease renewal
  • Repairs and Maintenance Administrators
  • Tenancy Care Administrator
  • Processing and managing incoming repair requests
  • Follow-up on outstanding invoices
  • Keep tenants informed about repair statuses
  • Ensure timely follow-up on repair quotes
  • Address all tenant inquiries promptly and professionally
  • Process rental applications efficiently
  • Manage arrears within the 1-14 day period
  • Oversee the lease preparation process
  • Manages the vacate process
  • Overseeing IRE matters

Tailored Solutions for Your Property Management Needs

Workflow Design and Virtual Assistant Management

We understand that every business is unique. That’s why we craft custom workflows that align with your specific needs. Our goal is to ensure that your virtual assistants are always on task, helping your agents or office perform tasks and concentrate on what they do best.

Our Dedicated Australian Managers and On-Ground Team Leaders

We take pride in our team of experienced Australian managers and skilled on-ground team leaders. Their extensive experience in the real estate industry ensures that your property management-related tasks are handled with the utmost professionalism and expertise. They are here to guide your virtual assistants, offer insights, and ensure the seamless execution of property management processes.

Key Points:

Expertise and Insight: Our Australian managers and team leaders bring deep industry knowledge, acquired through hands-on experience in various real estate sectors. Their understanding of property management intricacies enables strategic guidance aligned with your business goals.

Professionalism: Upholding the highest standards of professionalism, our Australian managers and team leaders ensure meticulous execution of tasks, interactions, and processes. Their expertise spans leasing, tenancy management, repairs administration, and tenant care, benefiting your business success.

Guiding Virtual Assistants: These leaders play a vital role in nurturing the growth of our Real Estate Virtual Assistants. Through continuous training and mentorship, they empower virtual assistants to excel. This collaborative approach equips your business with a capable team for diverse tasks.

Efficient Processes: Leveraging their expertise, our managers and team leaders enhance the seamless execution of property management tasks. Close collaboration with your assigned virtual assistant ensures accurate, efficient task completion in alignment with your agency’s needs.

Backbone of Excellence: Incorporating years of industry experience, unwavering professionalism, and a dedication to fostering growth, our Australian managers and on-ground team leaders represent the backbone of Universal Property Systems’ service excellence. With their guidance, your property management tasks are not only managed efficiently but are also elevated to meet the highest industry standards. 

Why Choose Universal Property Systems?

Tailored Solutions: We understand your business is unique, and our services are designed to align with your needs perfectly.

Efficiency: Our workflows and management techniques ensure that tasks are completed efficiently and promptly.

Expert Team: Our Australian managers and on-ground team leaders bring valuable industry experience to the table.

Focus on Growth: By entrusting us with your property management tasks, you can focus on expanding your business and increasing profitability.

At Universal Property Systems, we’re more than an outsourcing company – we are your property management partners. Let us take care of the administrative complexities, so you can unlock your business’s full potential. 

Ready to elevate your property management operations? Contact Universal Property Systems today to discuss how our tailored services can enhance your business’s performance. We look forward to partnering with you for success.

Proudly powered by industry-leading software platforms under property management

Ignite by realestate.com.au logo for property management and real estate software platform.
REI Forms for digital real estate tenancy and sales agreement platform.
Detector Inspector logo for compliance inspection and safety services in real estate properties.
Slack for business communication and team collaboration platform.
PropertyMe logo for cloud-based property management software in Australia and New Zealand.
Zoom for online video conferencing and virtual meeting platform.
TICA logo for tenant database and tenancy history screening services used by real estate agencies.
Snug for online rental application and tenant approval platform.
Microsoft Office 365 for cloud-based productivity and collaboration software suite
Managed App for automated property management payments and rental workflow platform.
Property Tree for cloud-based property management and trust accounting software.
Bricks and Agent logo for property maintenance management and trades coordination platform.
Trello for project management and task workflow collaboration platform.
Smoke Alarms Central for professional smoke alarm compliance and safety inspection services
Inspect Real Estate for property inspection booking, enquiry management and tenant application platform.
Google Sheets for cloud-based spreadsheet and data management platform.
HappyCo logo for property inspection and operations management software platform
NAB Easy Rent for automated rental payment and tenant direct debit platform.
CoreLogic for property data, market insights and real estate analytics platform
Okta for secure identity management, authentication and single sign-on platform.
Property Realm for AI tenant communication, automation and property management assistant platform.
Console Cloud for cloud-based property management and trust accounting software
Pricefinder for real estate property valuations, market insights and suburb analytics platform
Microsoft Teams for online meetings, real-time messaging, and workplace collaboration platform.
MRI Box and Dice for real estate CRM, sales pipeline management and agency performance software
Maintenance Manager for property maintenance and work order coordination software.
Palace property management software for cloud-based trust accounting and portfolio management.
Workflow Dashboard for task tracking and process workflow management system.
1form for online tenant rental application and documentation submission platform.
Ailo for property management payments, communication and client experience platform.
VaultRE for real estate CRM and property sales management software platform
Airtable for cloud-based database, workflow automation and collaborative data management platform.
ADL Software for real estate agreements, forms and documentation management
OneDrive for cloud-based file storage, sharing and document collaboration platform
Inspection Manager for digital property inspection, reporting and compliance software platform.
Inspection Express for digital property inspection and automated report management platform
DocuSign for digital signature, contract execution and document workflow platform
Coastal Fire Services for fire safety compliance, alarm servicing and property protection solutions.
NSW Fair Trading for real estate compliance, consumer protection and regulatory authority in New South Wales.
SimpleRent for automated rental payment, lease signing and tenant onboarding platform
TRA Trading Reference Australia for tenancy database, tenant screening and rental history verification services.
G Suite for cloud-based workplace productivity, email hosting and collaboration tools by Google
REST Professional for real estate trust accounting and property management software
connectnow for utility connection services and tenant moving support platform.
Agentbox for real estate CRM, sales pipeline tracking and agent productivity platform.
RTA Residential Tenancies Authority for tenancy legislation, bond management and dispute resolution in Queensland
Sorted for tenant onboarding, lease management and property communication platform.
Domain for Australian real estate property listings, sales, rentals and market insights platform.
RealPro Real Estate for Australian property agency specialising in sales and property management.
Dropbox for cloud file storage, document sharing and collaboration platform
Equifax credit reporting, identity verification and tenant screening services.
Eagle Software for real estate CRM, property marketing and sales management platform.
EBM RentCover for landlord insurance and tenant risk protection services
Bing for search engine and digital advertising platform by Microsoft.
Digital Central for real estate marketing, signage and print production services.
REIWA Real Estate Institute of Western Australia logo for real estate industry membership, training and market insights.
FLK It Over for digital lease signing, document sharing and real estate contract execution platform.
realestate.com.au for Australian property listings, rentals, sales and real estate advertising platform.
Microsoft Authenticator for secure multi-factor authentication and identity verification app.
monday.com for project management, workflow automation and team collaboration platform